Start with what changed
Storms, plumbing failures, roof openings and hard freezes can all leave water in places it does not belong. Use the guide to organize the facts, then send a request when you are ready.
Choose the page that matches the problem
These pages explain what to observe, what to avoid and what an independent provider may need before establishing a scope or price.
Water damage restoration
Water removal and drying decisions begin with safety, source control and a clear record of the affected materials.
Read the guide →ExploreEmergency water removal
Share whether water is still entering, which rooms are affected and whether electricity, sewage or structural damage may be involved.
Read the guide →ExploreFlood damage cleanup
The source changes the safety plan, cleanup method and materials that may need professional evaluation.
Read the guide →ExploreBurst pipe water damage
A shutoff may limit new water, but walls, floors, cabinets and insulation can still hold moisture after the visible water is gone.
Read the guide →ExploreMold and moisture next steps
A stain or odor does not establish the full condition. Avoid disturbing suspect material until a qualified professional evaluates it.
Read the guide →ExploreCommercial water damage
A commercial request should identify the affected suite or operation, source status, access rules and the person authorized to make decisions.
Read the guide →Tell us what is happening
Your message goes to the website team at exvotofilms@gmail.com. If service coverage is available, the team can help arrange an introduction to an independent provider.